Q1 How does your company control quality?
We have stable material suppliers, and our QC will check the materials one by one. Also, we test all goods for 72 hours continuously before shipping.
Q2 What's your company's main advantage?
We have an independent R&D team, enabling us to continuously improve hardware and software based on customer feedback. To date, we have served over 2,000 clients worldwide.
Q3 Do you provide venue design services?
Yes! We have a professional design team that creates layouts and 3D plans based on your ideas and venue details (CAD drawings preferred) within 1-7 days, with no additional charge.
Q4 The voltage is different in our country, what should we do?
We can customize equipment to support 110V, 220V, or 380V to meet the electrical standards of different countries.
Q5 How about product installation and setup?
Installation is simple and straightforward. Our technical department provides online guidance, video tutorials, and step-by-step manuals to assist you.
Q6 Do you provide global after-sales service and warranty?
Yes, we offer a 2-year warranty plus lifetime technical support. If necessary, our qualified technicians can also travel to your location directly.