Q1
How does your company control quality?
We have stable material suppliers, and our QC team inspects all materials individually. Additionally, we conduct a continuous 72-hour product test prior to shipping.
Q2
What is your company's key advantage?
We maintain an independent R&D team to continuously improve hardware and software based on client feedback. To date, we have served over 2,000 clients globally.
Q3
Do you provide venue design services?
Yes, our professional design team provides customized floor layouts and 3D design plans at no additional charge. Provide us your venue dimensions or CAD drawings, and designs are ready within 1 to 7 days.
Q4
Can you customize for different regional voltage standards?
Yes, we configure equipment for 110V, 220V, and 380V specifications to match the power requirements of your country.
Q5
What warranty and service life do you offer?
We provide a 24-month comprehensive warranty paired with lifetime technical and after-sales support.
Q6
How is equipment installation handled?
Installation is straightforward. Our technical department provides full online guidance, step-by-step video manuals, and remote support. On-site technical support is also available if required.