1. How does your company control quality?
A: We have stable material suppliers, and our QC will check the materials one by one. Also, we will test the goods for 72 hours before shipping.
2. What's your company advantage?
A: We have an independent R&D team, so we are able to keep improving hardware/software according to customers' feedback. And we have served over 2000 clients.
3. Do you provide venue design services?
A: Yes, dear, we have a very professional design team. Our designers can make layout and 3D plans based on your ideas and our professional suggestions. There is no additional charge. Tell us your plans and site details, CAD drawings are better. Different sites have different sizes and are usually designed within 1-7 days.
4. The voltage is different in our country, what should we do?
A: We can make 110V, 220V, 380V to meet the standards of different countries.
5. How long is the service life & warranty?
A: 24 months warranty and life-time after-sales service.
6. How about the installation and after-sales support?
A: It's not difficult, don't worry. Our technical dept will guide you online patiently or share video and guides. We guarantee 2 year warranty + lifetime technical support, and our technicians can also come to your side in person if needed!